In this product update we announce our MailPoet integration, release lots of improvements to our Segments and Advanced Segment workflows, and some significant fixes for WooSync. We also tackle a number of low level security vulnerabilities and harden up other CRM code.
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Product Update – December 2022

Product update – September 2022
After releasing version 5.0 of Jetpack CRM in May we’ve been hard at work refining and improving upon this release, which focuses on making the best CRM for WooCommerce. We’ve just released v5.3
and in this post we’re going to share what’s new and what we’ve improved.

Product update – August 2022
It’s been less than three months since we released Jetpack CRM v5, and already 75% of our users are using at least v5! We’d like to take a moment to highlight some of the exciting things we’ve been up to since that release.
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Product Update – December 2021
In this post we’re covering what’s new with Jetpack CRM since the last update (you can see all prior updates here).
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Product Update – November 2021
Greetings from Jetpack CRM. This post covers what’s new with Jetpack CRM since our last update, want to read back further? You can see all our product update posts here.
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Product Update – October 2021
Hey! This last week we launched Jetpack CRM 4.5.0. Along with squashing quite a few bugs, we love to improve Jetpack CRM with new features for our users, and are excited to highlight a few of the changes below.
In case you missed it, the last version of Jetpack CRM introduced better support for placeholders. We have now taken this a step further, adding a templating system for invoices and quotes. In short, you can now code your own custom templates, using placeholders to choose what content will show in the client portal, PDFs, and emails. This was a frequently-requested feature from our users, so here you go!
We have also added a new GiveWP integration directly to Jetpack CRM (no extensions required). it’s directly activable from the extension setting. GiveWP is a free donation plugin for WordPress that lets you easily collect donations from site visitors.
Finally, Jetpack CRM has better translation support in its code, so feel free to contribute some translations in your favourite language on the official WP.org translation portal. We have also updated the POT
file in our plugin package so you can manually translate strings with tools like Loco Translate.
And, as always, we continue to refine Jetpack CRM’s current features with tweaks and bug fixes.
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Product Update: Introducing better support for placeholders
Today we’re happy to announce that from version 4.4.0 – we’re introducing better support for placeholders throughout the CRM.
Each area of the CRM where placeholders are supported is covered in the CRM assistant.
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Jetpack CRM Product Update #35 – Feb 2021
These product update posts collect everything new and updated in Jetpack CRM each month. This post covers updates up to version 4.0.1
3 (Feb 2021).
Here’s what we’ve been working on in February. This is the full change log grouped by what CRM features we’ve added, improved or fixed to the core Jetpack CRM WordPress plugin.
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Jetpack CRM Product Update #34 – Jan 2021
These product update posts collect everything new and updated in Jetpack CRM each month. This post covers updates up to version 4.0.11
(January 2021).
Here’s what we’ve been working on in January:
Jetpack CRM Changelog:
This is the full change log this month grouped by what CRM features we’ve added, improved or fixed to the core Jetpack CRM WordPress plugin.
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Jetpack CRM Product Update #33 – Dec 2020
These product update posts collect everything new and updated in Jetpack CRM each month. This post covers updates up to version 4.0.10
(December 2020).
We’ll skip the update video for December because we mostly fixed small issues, but watch this space for more video summary updates in 2021!
Here’s what we’ve been working on in December:
Jetpack CRM core
This month we fixed several of the more niggly bugs 🐛 which have been irritating you the most, as well as doing some tidying up and strengthening some security aspects. It’s a light month as we head into prep for the new year, including work on the API v3.0.
Jetpack CRM Changelog:
This is the full change log this month grouped by what CRM features we’ve added, improved or fixed to the core Jetpack CRM WordPress plugin.
What’s new
- New auto-log: Add an activity log to a contact when a Quote is accepted via the client portal.
- New hook
jpcrm_quote_accepted
.
What we’ve improved
- Sending Quotes via email now allows for optional attachment of quote as a PDF file, and the attachment of any associated files.
- Hardened the security around the updating of activity logs.
- Resolved a false-positive security flag in a security plugin (removed PCLZIP library).
- Verified WordPress 5.6 support.
- Hardened output of contact list records on dash.
- Hardened parsing of CSV files.
- Custom field types numeric and numeric (decimal) are now reliably sortable via list views.
- Code tidy: Removed legacy country-check code; removed some javascript console logs and PHP notices.
What we’ve fixed
- Resolved migration issues where Jetpack CRM is installed via wp-cli.
- List views with ‘Latest Contact’ column now load properly regardless of DB environment.
- Resolved PHP notice around quotes on contact view.
- Quote and Task auto-logging now working correctly.
- Removed duplicate title in the short description logs when creating quotes, invoices, transactions, and tasks
- Fixed custom fields with auto-numbers, which were previously broken when they had an empty prefix.
- Resolved a PHP notice for some users when they used the email tracking system.
- Labels now fully respect locale.
Jetpack CRM extensions
We fixed one bug in extensions this month, notably that the Mail Campaigns settings page had recently become inaccessible in some cases:
v2.2.1
of Mail Campaigns:- Settings inaccessible in CRM 4.0.9 and 4.0.10.