In this product update we announce our MailPoet integration, release lots of improvements to our Segments and Advanced Segment workflows, and some significant fixes for WooSync. We also tackle a number of low level security vulnerabilities and harden up other CRM code.
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Product Update – December 2022

Announcing: Jetpack CRM + MailPoet
In our latest release users will get access to MailPoet Sync, a module for Jetpack CRM. Lots of users have asked us for a MailPoet extension, and ever since MailPoet joined WooCommerce we’ve been keen to deliver. We’ve now released the integration as a (Free) core module!
See the MailPoet Sync feature page
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Product update – September 2022
After releasing version 5.0 of Jetpack CRM in May we’ve been hard at work refining and improving upon this release, which focuses on making the best CRM for WooCommerce. We’ve just released v5.3
and in this post we’re going to share what’s new and what we’ve improved.

Product update – August 2022
It’s been less than three months since we released Jetpack CRM v5, and already 75% of our users are using at least v5! We’d like to take a moment to highlight some of the exciting things we’ve been up to since that release.
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Announcing Jetpack CRM v5.0 – The WooCommerce CRM
Today we release a v5.0
of Jetpack CRM, a landmark version that brings a WooCommerce focus to our CRM plugin.

Product Update – December 2021
In this post we’re covering what’s new with Jetpack CRM since the last update (you can see all prior updates here).
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Product Update – November 2021
Greetings from Jetpack CRM. This post covers what’s new with Jetpack CRM since our last update, want to read back further? You can see all our product update posts here.
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Product Update – October 2021
Hey! This last week we launched Jetpack CRM 4.5.0. Along with squashing quite a few bugs, we love to improve Jetpack CRM with new features for our users, and are excited to highlight a few of the changes below.
In case you missed it, the last version of Jetpack CRM introduced better support for placeholders. We have now taken this a step further, adding a templating system for invoices and quotes. In short, you can now code your own custom templates, using placeholders to choose what content will show in the client portal, PDFs, and emails. This was a frequently-requested feature from our users, so here you go!
We have also added a new GiveWP integration directly to Jetpack CRM (no extensions required). it’s directly activable from the extension setting. GiveWP is a free donation plugin for WordPress that lets you easily collect donations from site visitors.
Finally, Jetpack CRM has better translation support in its code, so feel free to contribute some translations in your favourite language on the official WP.org translation portal. We have also updated the POT
file in our plugin package so you can manually translate strings with tools like Loco Translate.
And, as always, we continue to refine Jetpack CRM’s current features with tweaks and bug fixes.
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Product Update: Introducing better support for placeholders
Today we’re happy to announce that from version 4.4.0 – we’re introducing better support for placeholders throughout the CRM.
Each area of the CRM where placeholders are supported is covered in the CRM assistant.
Continue Reading →Vulnerability Detected in Jetpack CRM – What You Need To Know
On 11th August 2021 the team identified and confirmed a security issue in Jetpack CRM and WooCommerce Connect which could allow an unauthorised individual to view CRM invoices that weren’t associated with their own account.
The vulnerability was patched in version 4.2.4 of Jetpack CRM Core and version 2.13 of WooCommerce Connect, which were both recently released. We have no evidence that this vulnerability has been exploited, but we strongly advise you to update the extension and core CRM plugin as soon as possible.
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